In 2022, Epworth’s Board of Trustees finalized and approved the 2023-2027 Epworth Strategic Plan that establishes goals and objectives for Epworth for these four years. Together, Epworth staff and stakeholders will work to focus our efforts on accomplishing these goals and objectives. The plan includes an executive summary, a history, an outline of programs and services offered to clients and a clear direction for the future. As a stakeholder in the work we provide to clients, you are invited to read the strategic plan and partner with us as we work to break the cycle of abuse, neglect and shame and replace it with an opportunity for each child to live a life of self-respect, responsibility and productivity.
Performance and Quality Improvement Philosophy
The Performance and Quality Improvement (PQI) structure at Epworth promotes excellence and continual improvement in all areas of the agency. PQI is embedded in the fabric of all aspects of Epworth’s daily work and its strategic, long-term development. Staff and stakeholders in all areas of service are empowered to play an active role in improving program/client outcomes and overall organizational performance. With the support and involvement of Epworth’s Board of Trustees, the President/CEO, staff from all organizational areas, and vital community stakeholders, the PQI process is designed to be inclusive and transparent. The combined elements of the PQI program enable the agency to make effective and timely use of collected data, maintain set goals (targets), to take corrective action when needed and develop and implement programs in order to reach the highest standards attainable.
